Refund policy

At RESETIN, we want you to be completely satisfied with your purchase. Please review our returns policy below to ensure a smooth and hassle-free experience.

• Eligibility for Returns:
  Only products purchased directly from the www.resetin.co.uk website are eligible for returns and refunds, subject to our terms and conditions. If you purchased a RESETIN product from a department store, specialty retailer, or another third-party seller, please return it to the original place of purchase, as we are unable to process these returns.

• Order Errors & Exchanges:
  If you made an error while placing your order, we are happy to exchange the incorrect item for the product you originally intended to purchase. To qualify, the item must be unopened, unused, and in its original packaging.

• Refund Policy:
  We offer a 100% refund on all unopened and unused products within 30 calendar days of receiving your order. To be eligible for a refund:

  • The product must be unopened, unused, and in its original, undamaged packaging.
  • The seal must remain unbroken.
  • The item must have been stored correctly since delivery.

  Products that do not meet these conditions will not qualify for a refund and will be disposed of.

• Product Reactions or Dissatisfaction:
  If you experience a reaction to a product or are unsatisfied with your purchase, you can request a refund or exchange under our 30-Day Money-Back Guarantee.

• International Orders:
  We honor refunds on all eligible orders, regardless of the country of purchase.

For any further inquiries or to initiate a return, please contact our customer support team.